We are seeking for our Global Transaction Center (GTC) in Berlin for the next possible date a Team Coordinator (m/f/d) for our International Procurement team at KWS Berlin GmbH. This job will be unlimited and in full-time. 
 
Key Duties

• Ensure transactional services are delivered in accordance with the defined SLAs, while achieving operational excellence through continuous improvement. Provide effective and highly efficient transactional processes in collaboration with the Team Lead.
• Monitor, track and report on SLA metrics of the team
• Enable cross-functional cooperation and efficient information flow between the different GTC departments
• Coordinate and ensure the successful onboarding of new team members
• Operationally lead and guide the team members working within the assigned sub-team while also providing support to internal stakeholders and acting as first point of contact for internal customers in case of any escalated or complex issues relating to their focus area’s responsibilities.
• Proactively identify service delivery issues and take appropriate action, undertake performance improvement initiatives and use of best practice
• Manage daily operations while pursing operational excellence, set goals in line with departmental goals and translate them into tasks, provide guidance and structure, evaluate and measure results, take decisions, ensure service delivery in quality and time while facilitating end-to-end process application and steering process improvements.
• Adhere to and promote the GTC Target Operating Model, respect the values and apply the guiding principles, acting as a role model and supporting a trustful and collaborative environment.

 
Knowledge, skills & experience

• Preferably academic degree in Business Management, Finance, Supply Chain or any other related field
• Relevant experience in P2P operations
• Experience in coordinating teams and/or projects is preferred
• Experience working in a Shared Service organization, preferably in procurement
• Fluent in English (written and spoken); knowledge of Eastern European languages is an asset
• Experience in relevant IT systems (MS Office, and SAP MM and/or SAP FI)

 
Core competences

• Excellent communication skills, actively addressing conflicts and areas for improvement and taking ownership for solution-finding
• Operational leadership and decision-making skills
• Customer orientation and extraordinary service attitude with a focus on high quality 
• Strong analytical skills and a hands-on mentality to solving problems
• Strong stakeholder management skills
• Ability to prioritize and manage time efficiently
• Supports a team-oriented mindset and inspires and supports others to bring in own contributions
• Strong attention to detail and ability to maintain accuracy in a fast-paced environment
   

What awaits you

• A location in the heart of Berlin 
• A great team with lots of fun at work and regular team events
• A positive and appreciative working environment
• Flat hierarchies and open communication
• An attractive remuneration package incl. company pension scheme and other benefits
• Flexible working hours and a reasonable work-life balance
• Training opportunities

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